Service was amazing can't ask for anything better .we need a dealership like west herr in Brooklyn NY that takes care of there customers . Will definitely come back for service next I come up for vacation

The service department personnel were great to work with and very friendly. Very happy with the service performed especially timeliness and thorough.

I visited this location as they had the exact vehicle I was looking for. When the other person backed out, I was able to come in and purchase. I worked with Paul Sanchez and Matthew Haynes. I was impressed when nobody tried to over-push a warranty. When I asked for actual cost vs monthly payment, it was given to me without any games. They could have easily charged over MSRP for this vehicle but they didn't which is very honorable... especially right now. They also had it ready to go before I even arrived. If you're going to buy a Chevy, I would honestly look at these folks first. I would likely buy from these guys again and I live 700 miles away.

Mark went over and above making sure I had the vehicle I needed. He also made sure I knew how each thing worked

Mark was very knowledgeable, patient and helpful. He thoroughly explained to me the reason I was having a problem with the heat in my car. His explanation was very much appreciated.

Shawn continues to show expert knowledge,support,care and leaves me with a overall good feeling every time I have any service done on my vehicles. Shawn should get the power of the people award and be honored . Shawn keep up the great service!

Ted and Steve were great to work with! A no-hassle easy buying experience. I told them what I wanted and they made it happen, fast!

Paulette is a true asset to West Herr. She made my buying experience completely comfortable and easy.

Shawn is always on top of his game. Quick to get your vehicle in and out quickly. Very friendly and knowledgeable about all repairs and issues.

I have always treated promptly and courteously when going to w herr Chevy for service. I have dealt with the Hamburg w herr for twenty years or so, and I appreciate their service .

Awesome people Paul was great as always very happy with my new truck great job

Christopher was a fantastic guy to work with wouldn’t go anywhere else for service anymore recommend your service department to a lot of people.Thank you again

Shaun is the best! Always so helpful! Thank you for your great service as always!

Very quick and very smooth. Chris was very helpful getting my truck in and out of the shop without any hassle. Would recommend to everyone.

Great service as always. The team is always courteous and does the work correct the first time. Dealership is very clean. Support staff is kind and friendly.

Shaun took the truck in right away and I had my truck back working in less than a half hour.Shaun has helped me in the pass and has always done an exceptional job.I’m very happy with his costumer service.I highly recommend him.

Everyone was very kind and worked with you to make sure you were satisfied with your vehicle. They were also clean and organized definitely recommend you come shop at this location

good experience start to finish, never felt pressured

Everyone was great,very pleasant and truck was done with in an hour,awsome thank you

Shaun Christopher at West Herr Chevy is the best service advisor. He explains whats being with my truck or what needs to be done. Very friendly and polite. I will always keep coming back to him and West Herr Chevy. Keep up the great work.

Clean, organized solid run operations. Definitely come back and recommend to others who might be interested

Easy appointment and quick service while I waited for truck. Friendly service staff and fully explained all work performed on my vehicle which was done while I waited.

With the tight new car market I was notified by the Mark Michalek to start planning the end of my lease 6 months early. We went through my choices and I ordered a new replacement vehicle. This allowed me to close out my lease on my terms and get the new vehicle I wanted exactly equipped with what I wanted.

I find everyone here very welcoming and efficient. Shaun the mechanic that cared for my car was especially kind to me.I have gone to West Herr. And will continue to do so.

Good experience Installed new battery and rotated tires and changed oil. Worked it okay Also had to fix leaky tire which they did Satisfied this far